About the lender
The lender is a full-service financial institution supporting both consumer and business lending. Known for its strong community ties and strategic ambitions, the organisation sought a technology partner to help transition from legacy systems to a future-ready digital infrastructure.
The challenge
To modernise effectively, the lender required a digital solution capable of integrating into an existing middleware environment, something no provider had been able to deliver. Seamless integration with mortgage brokers, lenders’ mortgage insurers, and back-office workflows was essential for achieving their strategic growth plans and improving customer experience.
The solution
Nimo delivered an end-to-end lending platform tailored to the lender’s technical and operational needs:
- Successfully connected with the lender’s middleware, enabling streamlined integration across systems
- Delivered a world-first integration with a major global insurance partner
- Enabled scalable origination and Broker operations with improved automation and usability
- Provided a cloud-based, compliance-ready platform purpose-built for financial services
Results
Real business outcomes delivered:
- Unmatched integration capability – First and only provider to connect to the lender’s middleware stack
- Global-first innovation – Enabled a world-first live integration with a tier-one insurance provider
- Broker-driven growth
- 27% increase in Broker applications (Feb 2025 vs. Feb 2024)
- 84% increase in Broker settlements year-on-year
- Streamlined customer experience – Faster decisioning, smoother digital workflows for customers and staff
What the lender said
“The Nimo personal loan origination process has achieved remarkable results. It’s a streamlined, customer-centric journey delivering both fast and efficient approvals through a user-friendly and technologically advanced interface that supports both our customers and our business.”