About the lender
The lender is a specialist consumer lender focused on supporting Australians who may face barriers accessing traditional credit. As a new player in asset finance, they sought to differentiate through flexible products, inclusive credit policies, and a digitally enabled lending experience tailored to both brokers and direct customers.
The challenge
Launching a new lending operation required more than just technology — it demanded a trusted partner that could deliver speed to market, reduce operational overhead, and handle high-risk lending profiles at scale. Having experienced the limitations of legacy IT systems, the leadership team prioritised flexibility, compliance, and platform usability. They needed a solution that could evolve with them.
The solution
Nimo delivered a comprehensive, turnkey platform that enabled:
- Fast onboarding of broker partners for accelerated market access
- Streamlined workflows for rapid conditional approvals and settlements
- Intuitive tools for high-risk profile assessment
- Real-time reporting, automation, and audit-ready compliance
- A scalable infrastructure ready to support national expansion
Results
Transformative business outcomes achieved:
- Faster processing – Conditional approvals issued within a day; settlements processed the next
- Broker network growth – National onboarding and activation delivered at pace
- High-volume efficiency – Nearly 1,900 applications processed in the first 6 months
- Improved conversion – 49% increase in settlement rates in the second quarter
- Geographic growth – 50% of new loans originated from interstate customers
- Portfolio balance – Largest broker accounts for just 22% of loan volume
- Wider reach – 42% of borrowers are over 35, showing platform accessibility across demographics
What the lender said
“Our partnership with Nimo has been transformative. From the start, they were incredibly accommodating, helping us transition from a startup to writing our first loan using their platform in a remarkably short time. Their proactive and reactive engagement, focus on meaningful solutions, and responsiveness have brought immense value to our partners, lenders, consumers, and the broader ecosystem…
Nimo’s approach to innovation has led to significant advancements in our asset finance business. Their platform has enabled us to originate loan volumes at only a quarter of the FTE that management achieved in previous businesses…
What sets Nimo apart is their unique approach to collaboration, influence across the industry, and speed of execution. Their technical capabilities and problem-solving mindset are unparalleled. Nimo’s ability to integrate innovative technologies to solve industry challenges makes them a standout in the fintech space…
Since partnering with Nimo, we have seen remarkable growth. Our loan book has increased significantly, and we have expanded our market segment and geographical customer spread. The efficiency gains and improved workflows have allowed our originations team to operate at a much greater efficiency, contributing to our overall success.”