From lens to blueprint: how mutual banks and credit unions build a banking ecosystem strategy

In the first article of this series, I covered the what and the why of using a banking ecosystem as a lens for navigating interconnected complexity. This article is about how to execute.

Banking ecosystem thinking: a new lens for digital transformation

I have spent a lot of time in conversations with leaders across banks and lenders over the past few years, and what strikes me most is not any single challenge. It’s the combination.