Communications

Seamless, secure communication across channels. Nimo’s integrated communications suite streamlines SMS, email and voice messaging within one platform and across the platform end-t0-end. With secure, onshore delivery and no need for external integrations, Nimo enables seamless communication across channels, reducing costs, boosting engagement and ensuring data sovereignty.

SMS

Self-manage your SMS scripts with custom identifiers and a range of parameters to use.

Email

Self service customer and broker communications including notifications for contracts to be signed.

Voice

A new feature for 2025, lifecycle triggered AI Agents with voice engagements to engage with your customers 24/7.

Why Choose Nimo for Communications?

Nimo’s fully integrated communications suite eliminates the cost, hassle and risk associated with using third-party providers, offering full transparency on where your communication data is processed.

With configurable templates for every stage of the customer lifecycle – including delinquency – you can easily manage and tailor your customer and broker communications, ensuring a smooth and consistent experience.

Key benefits include:

    • Embedded services reducing the hassle of external integrations – Streamline your communication processes with Nimo’s fully integrated SMS, email and voice services, eliminating the need for third-party providers and reducing complexity.
    • Reduce costs with embedded services – Send SMS and emails as part of your Nimo SaaS subscription, with no additional costs for each message, ensuring a more cost-effective solution.
    • Geographically controlled data storage and processing – Ensure full data sovereignty with secure, onshore data processing and storage, giving you full control over where your customer data is stored and processed.
Nimo Assessment Screen Shot

Do you know where your SMS and Email data is processed?

A lot of lenders do not have a clear understanding where their sensitive data is being processed when handed to 3rd party providers for SMS and Email processing.

Nimo takes out the worry and provides APRA compliant geographical data sovereignty with our 100% inhouse communications platform build on AWS in your region.