Credit Control
Comprehensive credit control for better portfolio management. Nimo’s credit control module provides lenders with the flexibility to automate critical processes, ensuring improved portfolio performance while strengthening customer relationships. With integrated real-time data, automated credit management and compliance checks, Nimo enables lenders to proactively manage credit risk, reduce defaults and improve recovery rates.
Credit control functionality with seamless communication, automated reminders, automated arrears management, hardship support, fee application and outbound communications, Nimo helps to keep things on track while fostering positive customer engagement.
Automated Delinquency Management
Communications and prompts designed to improve loan conduct and reduce delinquency
Re-access and recontract with ease
Nimo handles recontracting and variations with end-to-end workflows
Integrated Hardship Management
No need for other services or manual processes with Nimo’s hardship product controls
Why Choose Nimo for Credit Control?
With Nimo’s integrated credit control there is no need to use other systems or manual processes to manage such a critical business function.
With automated delinquency workflows and communications, customers are reminded of upcoming future payments, failed payments and will receive automated SMS and email communications at each step of the process.
Normally complex manual processes are integrated into Nimo’s credit control, enabled functionality like hardship, recontracting, repayment holiday and interest pauses. For Asset Finance and BNPL, Nimo credit control also provided the capability to approve purchases.
Key benefits include:
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- Improved efficiency and compliance – Fully integrated workflows automate key loan processes, ensuring smooth operations and consistent loan conduct
- Reduced manual tasks and errors – Loan variations, including direct debit repayments, are automatically updated, minimising manual intervention and inaccuracies.
- Enhanced customer engagement and reduced defaults – Automated SMS and email notifications are sent to delinquent accounts and for upcoming or failed loan repayments, keeping customers informed and on track.
Embedded Services
Nimo is built to own the whole solution, integrating the capabilities lenders need to operate with efficiency, reduce total cost of ownership and maintain full control over data sovereignty.
By embedding key services into the platform, there’s no need for additional vendors, third-party tools or hidden costs. Nimo empowers you to focus on what matters most: delivering value to customers.
Integrations
Nimo offers over 50 pre-built integrations with automated workflows to accelerate time to market and reduce development costs. As integration experts, if you need something new, we can build it.
Digital Contracting
Fully integrated contracting experience, from secure customer portals and digital signing with NimoSign to solicitor handoff and settlement, all built into your lending workflow.
Communications
A fully integrated communications suite with secure, onshore delivery. Send SMS and email from your domain, with no external integrations, reducing cost, boosting engagement and ensuring data sovereignty.
Integrations
Nimo offers over 50 pre-built integrations with automated workflows to accelerate time to market and reduce development costs. As integration experts, if you need something new, we can build it.
Digital Contracting
Fully integrated contracting experience, from secure customer portals and digital signing with NimoSign to solicitor handoff and settlement, all built into your lending workflow.
Communications
A fully integrated communications suite with secure, onshore delivery. Send SMS and email from your domain, with no external integrations, reducing cost, boosting engagement and ensuring data sovereignty.
Using Excel spreadsheets (or worse) to manage delinquency?
If you have relied on manual processes, or a particular people in your organisation, to capture and manage delinquency or hardship reminders, you’re not alone.
Many lenders face the same challenge.
Nimo can help. Even if you’re not using Nimo core banking, we can help by connecting your existing core to Nimo. This ensures that poor conduct doesn’t slip through the cracks, preventing potential issues like AFCA complaints.